FAQ - Frequently asked questions
How Does the Product Work ?
Using and switching on the product is super intuitive !
Swifttouch™:
- Add one AAA/LR03 battery for power (Supplied).
- Connect your Swifttouch™ mouse via USB to your device. (or USB-C, adapter supplied).
- Switch it on
- For buttons, use Swifttouch™ like a regular mouse.
Swifttouch PRO™:
- Add a AAA/LR03 battery for power (Supplied).
- Search for "BT5.2 Mouse" in Bluetooth on your device and make the connection.
- For the buttons, use Swifttouch PRO™ like a conventional mouse.
- Swifttouch PRO™ switches off automatically when you are no longer using it to conserve battery life.
Do You Ship Worldwide?
We exclusively deliver to France and Australia.
What Are Your Delivery Times?
At Swifttouch™, delivery is rather fast (between 5 and 10 business days).
You can track your order directly on our website. To do this, you'll need your tracking number provided at the time of purchase.
If you need assistance, you can also contact us by email at the following address: contact@swifttouch.fr.
Where Do We Ship Your Product From?
Our offices are located in Roanne, France. Our international warehouse, on the other hand, is situated in China.
I Received a Damaged Item. What Can I Do?
We're sorry to hear that. Simply send us an image of the damaged item to the following email address: contact@swifttouch.fr, and we will process your case as quickly as possible.