Privacy policy

Swifttouch Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit the Swifttouch website or make a purchase.

Collected Personal Information

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we gather information about the specific web pages or individual products you view, the websites or search terms that brought you to the Site, and details about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information through the following technologies:

Cookies

Here is a list of cookies we use, listed here to give you the option to enable or disable them:

• _session_id: A unique session identifier, allowing Shopify to store session information (referring site, landing page, etc.).

• _shopify_visit: No data retained, persists for 30 minutes after the last visit. Used by the provider's internal website stats tracking system to record the number of visits.

• _shopify_uniq: No data retained, expires at midnight (visitor's location) the following day. Counts the number of visits by a unique customer to a shop.

• cart: A unique identifier, persists for 2 weeks, stores information about your shopping cart.

• _secure_session_id: A unique session identifier.

• storefront_digest: A unique identifier, undefined if the shop has a password, used to determine if the current visitor has access.

• "Log files" track Site activity, recording data such as your IP address, the type of browser you use, your Internet service provider, referring and exit pages, and timestamp data (date and time).

• "Invisible pixels," "tags," and "pixels" are electronic files that record information about your browsing behavior on the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information collected automatically as "Order Information."

When we mention "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

How Do We Use Your Personal Information?

In general, we use the Order Information we collect to process any orders placed through the Site (including processing your payment information, arranging shipment of your order, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you.
• Assess potential fraud or risks.
• Provide information or advertisements about our products or services when it aligns with your communicated preferences.

We use Device Information, especially your IP address, to assess potential fraud or risks and, more broadly, to enhance and optimize our Site. For example, we generate insights on how our customers navigate and interact with the Site and evaluate the success of our advertising and marketing campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties who assist us in using it for the purposes described above. For example, we use Shopify to host our online store – you can learn more about how Shopify uses your Personal Information by visiting the following page: Shopify Privacy Policy. We also use Google Analytics to gain a better understanding of how our customers use the Site – learn more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out of Google Analytics here.

Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or any other legal request for information we receive, or to protect our rights.

Behavioral Advertising

As mentioned above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may interest you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at this address.

You can opt out of targeted advertising here:

COMMON LINKS:

• Facebook
• Google
• Bing

Furthermore, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal here.

Do Not Track

Please note that we do not change our Site data collection and usage practices when we see a "Do Not Track" signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and request that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information provided below.

Additionally, please note that we process your information to fulfill our contractual obligations to you (for example, if you place an order through the Site) or to pursue our legitimate business interests as outlined above. Also, please be aware that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will keep the Order Information in our records unless and until you ask us to delete it.

Changes

We may modify this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

To learn more about our privacy practices, if you have questions, or if you want to file a complaint, please contact us by email at Swifttouch.boutique@gmail.com or by mail at:

Text Marketing Terms and Conditions

We use a text messaging platform that is subject to the following terms and conditions. By providing your phone number at checkout and initiating a purchase, subscribing through our signup form or keyword, you agree to receive SMS notifications (for your order, including abandoned cart reminders) and marketing offers by SMS. Your phone number, name, and purchase information will be shared with our SMS platform "SMSBump Inc, a company of the European Union located in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. If you wish to unsubscribe from receiving marketing messages and SMS notifications, reply with STOP to any mobile message sent by us or use the unsubscribe link provided in any of our messages. You understand and agree that alternate methods of opting out, such as using words or requests other than STOP, will not be considered a reasonable means of opting out. Message and data rates may apply. For any questions, please text "HELP" to the number that sent you messages. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures above.